Skip to content

Shriram Finance Partners

Lending Service Provider / Digital Lending Assests

The following is the list of LSP's/ DLA's of Shriram Finance Limited

S.NOName Of Lender (RE)Name of DLAsAdditional information about lenders
1Shriram Finance Limited (SFL)
  • Shriram One App
  • SFL Website
S.NOName of LSPNature of Services availed from LSPsDLA of LSPsAdditional information about the Lender
1Creditmantri Finserve Private Limited
  • Lead Sourcing
  • Creditmantri App
  • Creditmantri Website
2Hero Motocorp Limited
  • Customer acquisition
  • Lending Service
  • Hero Dealer Sales Executive (DSE) App
  • Hero MotoCorp Website
  • Sourcing of prospective customers (leads) for the two-wheeler loan business.
  • Website link: https://www.heromotocorp.com/
  • Registered office: Hero MotoCorp Limited Commercial Space No.2A-2B-1801, 18th Floor Two Horizon Centre, DLF City Ph-5 Gurgaon -122002 HR, India 
  • Nodal Officer: Nilesh Borade C/o Hero MotoCorp Limited, Hero MotoCorp Limited Commercial Space No. 2A-2B-1801 18th Floor Two Horizon Center, DLF City Ph-5 Gurgaon -122002 HR, India 
  • Phone: +91-11-46044200 
  • Time: 10AM – 5PM
  • Email: customercare@heromotocorp.com
3One97 Communications Limited (Paytm)
  • Customer acquisition and onboarding
  • Servicing and collections
  • Payment aggregation services
  • Paytm app
  • Paytm for Business app

M/s. Credit Mantri Finserve Private Limited

Regd. Office                                               
2nd Floor, Door No.3, Block B, No.147, Workeasy Space Solutions,                                               
RK Swamy Centre, Hansa Building, Pathari Road, Thousand Lights,                                               
Chennai 600006

Details of activities for which the above LSP has been engaged:

Sourcing of prospective customers (leads) for the personal loans business

In case of any complaint regarding the LSP service, please contact/write to

Mr. Sameer Suman

Digital Grievance Redressal Officer

Mr. Sudarshan Rajasundaram

Grievance Nodal Officer

Shriram Finance Limited

6th Floor, Level 2, Building No. Q2                                               
Auram Q Parc, Gen 4/1, TTC                                               
Thane Belapur Road, Ghansoli                                               
Navi Mumbai 400 710

Telephone: 022-40957575

Toll Free Number: 1800 103 6369

Email: grievance@shriramfinance.in

Website: www.shriramfinance.in

Credit Mantri Finserve Private Limited.

2nd Floor, Door No.3, Block B,                                               
No.147, Workeasy Space Solutions                                               
RK Swamy Centre, Hansa Building,                                               
Pathari Road, Thousand Lights,                                               
Chennai 600 006

Email: grievance@creditmantri.com

Website: www.creditmantri.com

In case the complaint is not resolved within 30 days, the customer can lodge the complaint with Reserve Bank of India through RBI CMS portal or RBI Contact Centre as given below:-

RBI CMS Portal :  https://cms.rbi.org.in

RBI Contact Centre Phone Number :  14448


 

Hero Motocorp Limited

Registered office -                                           
Hero MotoCorp Limited Commercial Space No. 2A-2B-1801,                                               
18th Floor Two Horizon Centre,                                              
DLF City Ph-5             
Gurgaon -122002 HR, India 

Details and activities of the above LSP:

Sourcing of prospective customers (leads) for the Two-wheeler loans business

Nodal Officer

Nilesh Borade                                           
C/o Hero MotoCorp Limited,              
Hero MotoCorp Limited Commercial Space No. 2A-2B-1801              
18th Floor Two Horizon Centre,              
DLF City Ph-5              
Gurgaon -122002 HR, India              
Phone: +91-11-46044200              
Time: 10AM – 5PM              
Email: customercare@heromotocorp.com


One 97 Communications Limited (Paytm)

“Shriram Finance Ltd has onboarded One97 ( Paytm ) to act as a service partner for certain services which include collection of customer’s / merchant’s KYC documents, customer service, technology service provider and to act as collection agent.”

Merchant Loans

Paytm

Product

Merchant Loans

Features

Click here

GRO Name

Sahil Kapoor

GRO Email ID

grievance.businessloan@paytm.com

GRO Contact Number

0120-5083345

Partner's Privacy Policy 

https://paytm.com/company/terms-and-conditions?company=one97&tab=privacy

Link to Sachet Portal

https://sachet.rbi.org.in/

Customer Care:

Paytm Toll Free No:

0120-4440440

Email ID:

payments.helpdesk@paytm.com

Digital Lending Asset (DLA): https://www.shriramfinance.in/shriram-one-super-app-download