- I hereby agree and acknowledge that I have fully read and understood the terms & conditions of Shriram Finance Limited(SFL) contained below (“Terms”) and based thereon, I have requested/selected to avail loan with Shriram Finance Limited.
- I agree that my action of entering the OTP sent by SFL and clicking the “Apply Now” button, constitutes a valid acceptance by me of the Terms contained herein and creates a binding and enforceable agreement between me and SFL.
- I declare that all the particulars and information provided by me are true, correct, complete and up-to-date in all respects and that I have not withheld any information whatsoever.
- I confirm that I have/had no insolvency proceedings against me nor have I ever been adjudicated insolvent by any court or other authority and I further confirm that I have read the information on various loan products made available by SFL on www.shriramfinance.in/
- I authorize SFL to exchange, share all information and details as provided by me and in relation to my existing loans and/or repayment history to any third party including but not limited to its group companies, service providers, banks, financial institutions, credit bureaus, telecommunication companies, statutory bodies, business partners etc. for customer verification, personalization of products or services, credit rating, data enrichment, marketing or promotion of SFL services or related products or that of its associates/business partners and affiliates or for enforcement of your obligations and I shall not hold SFL (or any of its group companies or its/their agents/representatives/ business partners) liable for the use/sharing of the information as stated above.
- I agree and affirm that SFL may contact me and communicate with me over telephonic calls, or SMS on the mobile number mentioned herein, or through any other communication mode (“Communication Modes”) to verify the details provided by me. Further, I confirm that I would like to know through the above mentioned Communication Modes various SFL loan offer schemes or loan promotional schemes or any other promotional schemes relating to various products/services offered by SFL/its group companies/business partners from time to time and hereby authorize SFL, its group companies, employees, agents, associates, business partners to contact me from time to time for the same.
- I hereby expressly consent and authorise SFL/ its representatives/agents/ its business partners/its group companies/affiliates to send me any communication regarding products/services offered by them using various communication channels, such as, telephone, calls/SMS/bitly/bots/emails/post etc.
- I undertake to keep SFL updated of any change in the information provided by me.
- I understand and acknowledge that Shriram Finance shall have the absolute discretion, without assigning any reason to reject my loan application and that Shriram Finance shall not be responsible/liable in any manner whatsoever for such rejection.
- I further understand and agree that pursuant to this application form, I will be required to submit documents to the satisfaction of Shriram Finance and accept the loan terms and conditions for availing the loan granted to me by Shriram Finance from time to time.
- I hereby expressly consent and authorise Shriram Finance Limited/ its representatives/ agents/ its business partners/ its group companies/ affiliates to initiate CIBIL™, PAN and employment check.
- KYC related Terms and Conditions
12.1. CKYC Consent –
a) I hereby authorize SFL to verify/check/obtain/download/upload/update my KYC details from/with the Central KYC Registry(CERSAI):
(i) by verifying such details through the CKYC number (i.e. KYC Identifier Number- KIN) provided by me or
(ii) by obtaining such CKYC number/KIN, through details shared by me for this Application Form.
b) I hereby consent for receiving information from Central KYC Registry through SMS/Email on the above registered number/email address.
12.2. Aadhaar based authentication (Aadhaar eKYC) or verification (Aadhaar OKYC) facility provided by Unique Identification Authority of India “UIDAI” –
a) CONSENT: At my own discretion, I voluntarily opt to perform and avail Aadhaar based authentication (eKYC) or verification (OKYC) from UIDAI and hereby submit to the SFL, the physical copy of Aadhaar card / physical e-Aadhaar / masked Aadhaar / Aadhaar Secure QR code / offline electronic Aadhaar xml as issued by UIDAI (Aadhaar), Aadhaar number, Virtual ID, e-Aadhaar, Aadhaar Letter, XML file, date of birth, Aadhaar holder name, photo, demographic information, face authentication details and/or biometric information (collectively, “Information”) for the purpose of establishing my identity / address proof or in the capacity of guardian of my minor child’s identity / address. I am informed by the SFL that in connection with Aadhaar e-KYC or Aadhaar OKYC services, SFL shall share Aadhaar number and/or biometrics with CIDR/UIDAI , and in response, the CIDR/UIDAI shall share with SFL, the authentication data or verification data such as Aadhaar Holder Name, Date of Birth, Address, Photo, and Registered Mobile Number.
b) PURPOSE: I for myself/as guardian of minor child, authorise and give my consent to the SFL, for following informed purposes: -
(i) Above mentioned information shall be used for KYC and periodic KYC updation process as per the PML Act, 2002 and rules thereunder and RBI guidelines, or for establishing my identity, carrying out my identification, e-KYC, or OKYC, or Yes/No Authentication, demographic or other authentication/verification/ identification as may be permitted as per applicable law, for all accounts, facilities, services and relationships of/through the SFL, existing and future.
(ii) Collecting, sharing, storing, preserving Information, maintaining records and using the Information and authentication/verification/ identification records:
(a) for the informed purposes above,
(b) as well as for regulatory and legal reporting and filings and/or
(c) where required under applicable law;
(iii) producing records and logs of the consent, Information or of authentication,
identification, verification etc. for evidentiary purposes including before a court of law,
any authority or in arbitration
c) I further understand that Aadhaar number and core biometrics will not be stored/ shared except as per laws/regulations and for CIDR/UIDAI submission.
d) I shall be submitting to the Company any one of the Officially Valid documents such as Aadhaar, Voter ID, Driving License or Passport for customer due diligence/KYC process.
12.3. CONSENT DATA AND INFORMATION SHARING FROM FOR DIGILOCKER PROVIDED BY MeIT (Ministry of Electronics and Information Technology) :
I authorise and give my consent to the SFL to obtain, share and store Certified Copy of Officially Valid Documents (OVD) or equivalent e-documents of OVD including documents issued through secured cloud based Digilocker platform of MeIT for the purpose of availing Financial Products from SFL.
12.4. KYC through Video Customer Identification Process(VCIP) – If I opt for VCIP Mode, I hereby agree and acknowledge/authorise:
a) That video based KYC validation (”Video KYC process”) has been provided as alternate method for establishing my identity with SFL
b) That my KYC will be completed by SFL, through Video KYC process, in accordance with process provided under the prevailing regulation, including Master Direction Know Your Customer (KYC) Direction, 2016, issued by Reserve Bank of India(“RBI”) and the amendments thereof.
c) All particulars, information and details to be provided by me in relation to this Video KYC process represent the true, correct and upto date information of myself in all respects.
d) That Video KYC process shall include but shall not be limited to the following steps concluded by authorised officer of SFL:
i. Live capturing of photo, along with live GPS co-ordinate (Geo-tagging) of the customer undertaking the VCIP and date time stamp where such live photo is being taken;
ii. Permanent Account Number (PAN) is mandatory for onboarding through V-CIP mode and capturing clear image of PAN card during the V-CIP process. The PAN details will be verified from the verification facility of the issuing authority.
iii. If Aadhaar card is permitted to be accepted as a documentary proof under law/regulation, the same will be obtained as contemplated under the prevalent law/regulation.
iv. Video recording of the interaction (for concluding Video KYC) will be stored by SFL in accordance with applicable law/regulation.
e) I will be required to submit other officially valid document (OVD) / deemed to be OVD’s or such other documents as may be requested by SFL, as part of this Video KYC process;
f) I hereby convey my express consent to SFL for verifying any or all the details/documents so provided by me.
g) To complete the Video KYC process in full within time stipulated by SFL and in case if I fail to complete the same for any reason whatsoever SFL shall have sole and absolute discretion to reject my loan/product application(s) and/or discontinue the service(s)/product(s) for which such KYC is mandated.
h) That in case where KYC documents/details submitted by me during Video KYC process does not match with or if there are any discrepancy found therein after validation thereof with the original KYC documents/details updated by me, SFL shall have sole and exclusive right to reject my loan/product application(s) and/or discontinue the service(s)/product(s) for which such KYC is mandated.
i) That if I could not complete my Video KYC validation process or if during the said process if I dropped midway due to technical, systematic or server errors/issues or other operational issues in that case I may be permitted to complete Video KYC process or I may be required to complete my KYC compliance by undertaking physical KYC validation process, by SFL and I undertake to complete the same and/or submit physical KYC.
j) That, SFL does not guarantee continuous accessibility of the applications and shall not be held liable or responsible in any manner whatsoever in respect of any loss, cost or damage that may be incurred by me due to any technical, systematic or server errors/issues, or any other issue occurred while undertaking Video KYC process, including for reasons which are beyond reasonable control of the SFL.
12.5. I hereby confirm that all the information and details including but not limited to financials/bank statements, KYC details provided/to be provided by me pursuant in support of my application or to be shared with any third party, including the Central KYC Registry, are true, correct and up-to-date. I have not withheld any material information that may be required by SFL. I undertake to immediately keep SFL updated of any change in the information provided by me, specifically KYC/CKYC details, Bank details, change of my address/co-ordinates etc. and in case any of the above information is found to be false or untrue or misleading or misrepresenting, I am aware that I may be held liable for it and I will not hold SFL liable for any consequences that may arise owing to any delay/lapse on my part.
12.6. I authorize SFL to use and/or share all information and details as provided by me, the Application Terms and the Loan Terms and Conditions and in relation to my existing loans and/or repayment history to SFL’s group companies/business partners/permitted assigns, affiliate/subsidiaries/agents/service provider/representatives/empaneled merchants (collectively referred to as “Assigns”) and any third party including but not limited to, banks, financial institutions, credit bureaus, telecommunication companies, statutory bodies, empaneled merchants, Central KYC Registry, Reserve Bank of India, GST Portal, CIBIL™/CRIF/CRISIL/any credit rating agency/credit information company, Information Utility, NSDL e-Governance Infrastructure Limited (NSDL)/UTI Infrastructure Technology and Services Limited (UTIITSL) for purposes such as, including but not limited to: customer verification and due diligence, personalization of products or services, credit rating, data enrichment, analysis, marketing or promotion of SFL services or related products or that of its Assigns or for enforcement of your obligations and I shall not hold SFL/its Assigns liable for the use/sharing of the information as stated above. I In furtherance of the same, I authorise SFL/its Assigns to seek/obtain any other information, generate periodic reports relating to me either by itself and/or from any third party.
12.7. In the event I am found to be an existing customer of SFL, I authorize SFL to use my existing KYC and existing payment mandate viz. NACH/ECS etc., registered with SFL for present application.
13) Bureau specific consent
13.1. I hereby authorize SFL to access Credit Information from Credit Information Companies (CICs) such as TransUnion CIBIL™ Limited (TU CIBIL™), CRIF, Equifax, Experian, etc. to process my loan application and I hereby acknowledge and agree to the following:
a. I grant my unconditional consent to the Company to receive the Product from CICs on my behalf and use it in the manner consistent with the Company’s End Use Policy or the Terms of Understanding, as the case may be, and the Company has granted its consent for being appointed for the aforesaid purpose. I hereby represent and acknowledge that: (i) I have carefully read the terms and conditions of the Company’s End Use Policy and understood the same; or (ii) the Terms of Understanding in relation to the use of the Product has been agreed between me and the Company.
b. I hereby expressly grant unconditional consent to, and direct, CICs to deliver the Product to the Company on my behalf.
c. I shall not hold CICs responsible or liable for any loss, claim, liability, or damage of any kind resulting from, arising out of, or in any way related to: (a) delivery of the Product to the Company; (b) any use, modification or disclosure by the Company of the contents, in whole or in part, of the Product, whether authorized or not; (c) any breach of confidentiality or privacy in relation to delivery of the Product to the Company; (d) for any use made by the Company which is contrary to the Company’s End Use Policy or Terms of Understanding or otherwise.
d. I acknowledge and accept that: (a) the CICs have not made any promises or representations to me in order to induce me to provide the Product Request or seek any consent or authorization in this regard; and (b) the implementation of the Company’s End Use Policy or Terms of Understanding is solely the responsibility of the Company.
e. I agree that I may be required to record my consent / provide instructions electronically and in all such cases I understand that by clicking on the “Proceed” or similar button or entering the one-time password received on the mobile number provided by me, I am providing "written instructions" to the Company authorizing it to obtain my Consumer Credit Information from my personal credit profile from the CICs including TransUnion CIBIL™ LIMITED, [formerly known as Credit Information Bureau (India) Limited]. I further authorize the Company to obtain such information solely to confirm my identity and deliver Product to me and for use as per the Terms of Understanding. Further in all such cases, by clicking on “Proceed” button, I confirm my authorization for the CICs to obtain my Consumer Credit Information.
f. I understand that in order to deliver the Product to me, I hereby authorize the Company, to obtain my Consumer Credit Information from the CICs.
g. By clicking on “Proceed” button, I understand that I am providing express written instructions to the Company to request and receive information about me from third parties, including but not limited to a copy of my consumer credit report and score from consumer reporting agencies, at any time. I further authorize the Company to retain a copy of my information for use in accordance with the Company’s Terms of Use and Privacy Policy.
h. I UNDERSTAND THAT THE PRODUCT IS PROVIDED ON AN “AS-IS”, “AS AVAILABLE” BASIS AND the CIC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
i. I shall not sue or otherwise make or present any demand or claim, and I irrevocably, unconditionally and entirely release, waive and forever discharge the CICs, their officers, directors, employees, agents, licensees, affiliates, successors and assigns, jointly and individually (hereinafter “Releasee”), from any and all manner of liabilities, claims, demands, losses, claims, suits, costs and expenses (including court costs and reasonable attorney fees) (“Losses”), whatsoever, in law or equity, whether known or unknown, which I ever had, now have, or in the future may have against the Releasee with respect to the submission of the Product Request and / or my decision to provide CICs with the authority to deliver the Product to the Company. I agree to defend, indemnify, and hold harmless the Releasee from and against any and all Losses resulting from claims made against the CICs by third parties arising from and in connection with this letter.
