Shriram Finance Limited (SFL) is a corporate agent for Shriram General Insurance Company Limited (SGIC) for selling their general insurance products. Further click through, lead deposition, sale and service thereafter to the customer shall be based on the terms and conditions mentioned in the contract/document executed between the insurance company (SGIC) and the customer.
SFL is authorised by SGIC to showcase the products of SGIC on its platforms.
It is understood that the user has read, understood, and agreed to the following terms and conditions before accessing or purchasing or utilising the policies and services of SGIC.
Throughout these ‘Terms of Use’ document, the terms "We," "Us," or "Our" refer to the Shriram General Insurance Company Limited, and the terms "You," "Your," "Customer," or "User" refer to individuals using the Shriram app/Web/SFL Platforms.
Communication and Outreach: Upon using the Shriram app/web/platform, for purchasing the services/products, you grant Shriram General Insurance Co. Ltd. (SGIC) permission to contact you through calls, promotional messages, emails, and informative communications. This communication may pertain to the solicitation and procurement of various insurance products, and servicing of products offered by SGIC.
Account Responsibility: You are accountable for all activities pertaining to your Shriram app/web/platform account. By agreeing to these terms, you are committing to ensure the security and confidentiality of your MPIN credentials at all times. Any unauthorized use of your account must be reported immediately to us.
Copyright Protection: All content available within the Shriram app/web/platform is protected by copyright, and all rights are reserved. You are prohibited from reproducing, distributing or modifying any content from the app without obtaining the necessary permissions.
Privacy Notice
At our core, we hold your privacy in high regard. Your decision to engage with our app indicates your acceptance of our privacy practices. This privacy notice elaborates on the precise terms governing your privacy. We encourage you to read further to gain a comprehensive understanding.
What Personal Information We Gather
We collect and utilize customer information to elevate your insurance purchasing decision on our app. This allows us to offer you tailor-made products to suit your preferences and needs, based on your insurance purchasing experience.
Information You Voluntarily Provide
Through our website and other channels, we gather and securely store the information you willingly share. While you can choose to withhold certain details, please note that this might restrict your access to specific features. The data you provide enables us to fulfil your requests, customize your shopping experience, improve our offerings, and maintain effective communication. Automatic Information Collection: Our website employs "cookies" – small data files stored on your device – to gather information when you access our platform or interact with content on other websites. These automated processes enhance your browsing experience, enabling personalized recommendations and smoother navigation.
E-mail Communications Tracking
For the purpose of understanding your engagement with our communications, we receive notifications when you open our emails, provided your device supports this functionality. Managing your preferences allows you to control email and physical mail communication frequencies.
Information Enrichment from External Sources
We may enrich the data we hold about you by obtaining additional information from external sources. This augmentation process aids in refining our understanding of your preferences and needs, leading to more tailored interactions.
Financial and Transactional Information
When making purchases or transactions through our app/web/platform, we gather relevant financial and transactional data. This information is handled securely and utilised to process payments and fulfil orders.
Geolocation Data
To enhance your shopping experience and provide location-specific services, we may collect and use geolocation data. This allows us to offer localised promotions and recommendations.
Your Privacy Choices
We respect your right to control your personal information. Here are your choices.
Data Provision: You can choose to provide or withhold specific details, but note that certain services might be limited without necessary information.
Cookie Management: You have the ability to manage cookies through your browser settings. This grants you control over data collected during your online interactions.
Communication Preferences: You can manage your email communication preferences by adjusting settings in your account profile. This ensures that you receive communication in accordance with your preferences.
Information Review and Correction: You can access, review, and update your personal information through your account settings.
Note: By engaging with our app/web/platform, you acknowledge and accept the privacy practices outlined in this notice. We are dedicated to safeguarding your personal information and utilizing it responsibly to enhance your experience. Changes to our privacy practices will be communicated through updated versions of this notice. Your continued interaction with our app signifies your agreement to these terms.
Usage of Cookies
Cookies are alphanumeric identifiers stored on your computer's hard drive via your web browser, allowing our systems to recognize your browser. They enable features like 1-Click purchasing, personalized ads on other sites (including those with content from Shriram General Insurance), and storing items in your insurance purchasing between visits. While browser settings can prevent new cookies or notify you of them, disabling cookies might affect essential Shriram General Insurance features. For example, turning off cookies could prevent adding items to your Cart, proceeding to Checkout, or using services requiring sign-in. Thus, it's recommended to keep cookies enabled for optimal site functionality.
Disclaimer: These terms and conditions govern your interaction with the SGIC on the Shriram app/web/platform. Your compliance with these terms ensures a safe and respectful environment for all users. We encourage you to review this document periodically, as we reserve the right to amend these terms to reflect any changes in our services or legal requirements. Your continued use of the SGIC products on Shriram app/web/platform indicates your ongoing acceptance of the updated terms.
